Last Updated: April 27, 2026
1. Introduction
PDFtoolApp ("we", "our", or "us") operates the PDFtoolApp mobile application and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
By using PDFtoolApp, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in with Google, we collect your name, email address, and profile picture.
- Subscription Data: If you purchase a premium plan, we store your subscription plan, expiry date, and payment identifier.
- User Content: PDF files you process through our app — these are processed locally and not permanently stored on our servers unless you explicitly save them.
2.2 Automatically Collected Information
- Device Information: Device type, operating system version, app version, and unique device identifiers.
- Usage Data: Features used, session duration, and interaction patterns — collected anonymously.
- Crash Reports: Anonymous error logs to help us improve app stability.
3. How We Use Your Information
- To provide, maintain, and improve our services
- To manage your premium subscription
- To authenticate your identity when you sign in
- To display relevant advertisements (non-premium users)
- To send important service updates and notifications
- To detect and prevent fraud or misuse of our services
4. Third-Party Services
We use the following third-party services, each with their own privacy policies:
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data:
- With service providers (payment processor, analytics) under strict confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of PDFtoolApp, our users, or the public
6. Data Retention
- Account and subscription data: Retained while your account is active, and for 2 years after deletion
- PDF files processed through the app: Not stored permanently; deleted immediately after processing
- Anonymous analytics: Retained for up to 24 months
7. Your Rights (GDPR / CCPA / Indian SPDI)
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Receive a portable copy of your data
- Withdraw consent at any time (where applicable)
To exercise these rights, contact us at support@pdftoolapp.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
PDFtoolApp is not directed to users under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date within the app and, for material changes, displaying a prominent notice.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: